Privacy policy

Customer & privacy policy

We do not resell personal information and do not pass on your personal information to others, it is only registered in our customer database. You can have your data deleted at any time.

In order for you to enter into an agreement with LAB3D IVS, we need the following information:
. Name
. Address
. Phone number
. E-mail address

We register your personal data for the purpose of delivering the product to you.

The personal data is registered at LAB3D IVS and stored for up to five years, after which the data is deleted.

When personal data is collected via our website, we ensure that it is always done with your explicit consent so that you are informed of exactly what data is being collected and why.

The director and employees of LAB3D IVS have access to the information registered about you.

The data controller in LAB3D IVS is Andreas Soll

We do not store and transmit customer data encrypted.

As registered with LAB3D IVS, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights under the Personal Data Act and inquiries in this regard should be directed to


On, cookies are used for the purpose of optimizing the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions at Webshop Cookies and Privacy Policy.

Log statistics
We use log statistics on, which means that a statistics system collects information that can provide a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.

The log statistics are only used for the purpose of optimizing LAB3D IVS's website.

Through the collaboration with the Danish company SimplyPrint ApS, third-party cookies from are used on certain pages. You can find SimplyPrint's privacy policy here;"

Consumer protection

Read more about your protection as a consumer when purchasing via a PensoPay payment solution:

Consumer protection

When complaining, our e-mail address must be stated: as well as the website you have purchased the item on.A complaint about a product or service can be submitted to the Center for Complaint Resolution, House of Nævnenes Hus, Toldboden 2, 8800 Viborg.You can complain to the Center for Complaint Resolution via the Complaint Portal for the House of Nævnenes Hus (Link).For EU citizens outside the EU, complaints must be submitted via the EU Commission's online complaint